There’s no doubt that it is becoming increasingly challenging to manage IT infrastructure. There’s the growing complexity of delivering more services to support data hungry businesses; the push to take advantage of the flexibility that cloud services offer, plus there’s the continual attempt to keep budgets under control. The skills involved in managing all these demands are also growing and not every IT department can afford to pay their on-site staff the large salaries being demanded by the market.
Managed hosting offers a way to alleviate these problems. Using a third party provider to manage your day-to-day IT operations, typically via a monthly subscription model, means you can free your team up from the repetitive, daily tasks that can take up so much of their time and deploy them to provide better business value.
A Managed Service Provider (MSP) takes responsibility for the management and control of your infrastructure. They take over the daily management of your servers and/or virtual environments and make the capital investment in data centre facilities. They provide the power, redundancy, security, hardware, services and skilled technical staff while you concentrate on your business and IT strategy.
The aim is to create a relationship where the MSP becomes your trusted adviser – a partner you can rely on to be working hard for you in the background and delivering peace of mind to you, your team and your business.
Let’s look further at some of the main benefits of using an MSP:
- SLA driven managed operational support
Guaranteed Service Level Agreements will clearly state where the responsibility lies for downtime, hardware failure etc.
- 365/24/7 monitoring
Your applications and infrastructure will be monitored for optimal performance and alert you when issues arise. Essentially unforeseen issues become the MSP’s problem.
- Extension of internal capabilities
You acquire a greater skillset through the expertise of the MSP which can range from initial expert consultancy on your business and IT issues right through to full migration and implementation of a new environment.
A trusted MSP will help you take advantage of new technologies. Technology decision-making becomes the remit of your MSP. The best MSPs will work with the world’s leading technology vendors to ensure they can deliver the highest quality services.
- Security & Compliance
Your business may well have varying security and compliance requirements. An MSP can help you meet your regulatory, legal and audit obligations through its own attitude to data security and by working to the highest industry standards and accreditations.
Backup and Disaster Recovery are becoming more ingrained in business strategy. Using an MSP with high quality, multiple data centre facilities gives the redundancy and failover needed in the case of a disaster of some kind.
The best Managed Service Providers are no longer just providers of data centre facilities, they work closely with customers to ensure that the support, infrastructure and services they are delivering is right for their business. System outages do happen but by using a trusted MSP the damage they can cause can be minimised greatly.
An MSP can be an integral part of your business strategy, not just your IT strategy.